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SHIPPING INFORMATION
On all orders with Expedited shipping, 2nd day air, next day air, etc...,
We will make every attempt to process, pull, pack, and ship your order as soon as possible but, orders are still processed in the order they arrive. Your shipping choice is for the actual shipping method used. Items ordered with "2nd day air" delivery will not necessarily be delivered in 2 days from the time the order was placed but should arrive within 2 day's of when the order was SHIPPED.
BACK ORDERS AND DISCONTINUED
From time to time (and much to our dismay), shortages and out of stocks will occur. Items may be back ordered for three reasons:
There is more demand for the item than we originally anticipated, and our suppliers have to re-supply us with the additional inventory.
The manufacturer has failed to ship to us in a timely manner due to a shortage of parts, materials, etc.
Transportation strikes, natural disasters, etc. When we experience an out of stock situation, your entire order will be shipped at one time if the out of stock item arrives within 5 working days of the date of your order.
If we don't anticipate being able to restock quickly enough to meet the 5-working day limit, your order will be shipped minus the out of stock item. At that time, out-of-stock items priced over $15.00 will be treated as a backorder unless the customer requests that we not ship back orders. Out-of-stock items priced under $15.00 will be deleted from the order, and you will be asked to re-order at another time.
If we don't anticipate re-stock of an item in a reasonable amount of time, your order will be shipped minus the out of stock item, and you will be asked to re-order at another time.
Discontinued items will, of course, not be shipped.
You will receive a notice in the first package indicating the dispensation of any items not shipped.
U.S. ORDERS
FREE SHIPIPNG:
On U.S. Orders of $250.00 or more, NPP will pay 1/2 the total shipping charge of your order with the exception of oversize or overweight items.
On U.S. Orders of $500.00 or more, PPE Wholesale will pay ALL shipping charges with the exception of oversize or overweight items.
Oversize & Overweight items include Larger Plastic Carriers, 1 gallon sizes of shampoos and conditioners, Beds in excess of 40 inches.
Shipping discounts May not be reflected at checkout but will be applied once the order is ready for shipping.
NPP will choose the most economical shipping method on free shipping orders.
This is Normally UPS Ground but could be another type including fedex ground or U.S.P.S. Priority Mail.
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VOLUME DISCOUNTS
Orders of $250.00 (merchandise total) will receive a 10% discount at the time of processing and orders of $500.00 (merchandise total) or more will receive a 15% discount at the time of processing. Volume discounts May not be reflected at checkout but will be applied once the order is ready for shipping. ORDERS OUTSIDE THE U.S.
FREE SHIPIPNG:
On Orders to Canada of $350.00 or more, NPP will pay 1/2 the total shipping charge of your order with the exception of oversize or overweight items. On Orders to Canada of $750.00 or more, NPP will pay ALL shipping charges with the exception of oversize or overweight items.
On Orders outside the U.S. and Canada of $1000.00 or more, NPP will pay 1/2 the total shipping charge of your order with the exception of oversize or overweight items. Foriegn orders are normally shipped U.S.P.S. Global Express although PPE Reserves the right to change carriers if it deems fit.
Oversize & Overweight items include Larger Plastic Carriers, 1 gallon sizes of shampoos and conditioners, Beds in excess of 40 inches.
Shipping discounts May not be reflected at checkout but will be applied once the order is ready for shipping.
NPP will choose the most economical shipping method on free shipping orders. This is Normally UPS Ground but could be another type including fedex ground or U.S.P.S. Priority Mail.
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VOLUME DISCOUNTS
Orders of $250.00 (merchandise total) will receive a 10% discount at the time of processing and orders of $500.00 (merchandise total) or more will receive a 15% discount at the time of processing. Volume discounts May not be reflected at checkout but will be applied once the order is ready for shipping |
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